Here at edTeq we take pride in our work and strive for the best solution and finish.
If for any reason there is a problem customers are requested to make the nature of their complaint known in full in writing (with any relevant images) within 31 days of the completion of any work so that it can be discussed and a solution found.
We will respond to all complaints with 7 working days and will seek to resolve the complaint amicably where possible as quickly as we can.
A log of all complaints is kept and is independently assessed annually.